Policies & Terms of Service

Cancellation policy

We kindly stress that if you need to cancel your appointment to give us notice within 24 hours. Our contact information is listed below in the footer. Failure to comply will result in a 50% cancellation fee. 

Why this policy?

Imagine coming into work on your regular scheduled day. Your boss greets you and tells you, sorry but you don't have any work to do today and you will not receive any money for that day. As wellness practitioners, we rely on our hourly scheduled appointments to pay the bills. If you cancel at the last minute, it is hard to fill that time slot that we reserved just for you. Please be mindful and considerate of our time.

Booking a service

To save time, we require services being requested in advance. For billing, we use Square. You will receive an invoice after the session stating what was done. After booking online, your appointment should be all set up! E-mail us at info@upliftwellness.org for any specific questions you may have.


What should I expect after scheduling a service?

Massage Therapy we book through ClinicSense, which is a HIPAA compliant service. All of your health information that you give us, from filling out the intake form to what you tell us in a session, is confidential. 

 

Recovery and Renew sessions may have a expedited intake and assessment process to get some more information verbally about why you are coming to us. 

 

Mobilize and Adapt sessions spend more time during the assessment process. First time sessions with this option are done in 90 minute time slots to allow for more time during the assessment process, as well as  to fit in treatment time.

 

For both sessions, please bring active wear to change into for the session. Here at Uplift, we seldom use sheets and do most of our work straight on the table, so it is important to come dressed appropriately. This does not take away from the massage in any way, and in fact helps us work more freely. If you are expecting any lower extremity work, please try and wear shorts, if comfortable.

For Event Massage, we will require more coordination about the nature of the event. 

covid-19 Prevention policy


Products used/Provided

Hand Sanitizer, Rubbing Alchohol 70%, Citrus II Hospital Germicidal Deodorizing Cleaner is designed specifically as a general non-acid cleaner and disinfectant.

This is a Bactericidal, Virucidal, Tuberculocidal, Fungicidal, Disinfectant and Cleaner


Following Current ny state ulster county protocols